Critical Incident - 1756 Words

INTRODUCTION The reason for this essay is to reflect on a critical incident that took place during my three week placement as a student nurse at Foster ward in Ankaful Psychiatric Hospital. The incident chosen is on language barrier in communication. This incident has made an impact on me due to the fact that effective communication is key to patient health outcomes and language has influence on effective communication. . There are various reflective models written by various theorists and they include: Atkins and Murphy (1993) Stephen (1993) Johns (1988) Gibbs (1988) For this critical incident the model I have chosen to use is Gibbs (1988) reflective model as a guide because it is more understandable and will reflects more clearly on†¦show more content†¦He was always aggressive and talking to himself. One morning whiles on duty. I saw him removing the bandage on the cellulites wound. I went to him and made a sign that he should not remove it. He shouted at me in French. Though I did not understand him I guessed he was saying I should leave him alone to do his own thing. I left him and called one of my friends who understand French to explain these words in French ‘if you remove the bandage, it will not help the wound to heal on time’. The Friend explained it to me and when a spoke the French, he (Mr. M.B) was happy. Though he had already removed the bandage from the wound, he allowed me to apply a new dressing on the wound. Since that time he became my friend and was always speaking to me in French thinking I understood h im. I was dressing his wound every morning. The wound was almost healed when I was leaving the ward. In the next section, i will discuss the feelings i experienced during this situation. FEELINGS I was very happy when I went home that day because this patient has been on the ward for two weeks and according to the staff. He does not understand any Ghanaian language. Although he understand little English, that is not enough to help him communicate effectively on the ward. He does not heed to instructions. And if I have been able to make him obey my instructions, then it’s commendable. On the other hand i felt sorryShow MoreRelatedCritical Incidents Of Academic Institutions870 Words   |  4 Pages Critical Incidents in Academic Institutions The critical incident technique is used to gather and analyze an employees behavior through methods such as observation and interviews (Andersson Nilsson,1964). This technique is useful in collecting information regarding behavior that amounts to successful or unsuccessful in a performance (Peterson, Jeanneret, 2007). 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